If any issue occurs, you can try disabling the Virgin Media Websafe Settings (Child safe mode off) and try again. Virgin Media's DNS must be used for Web Safe to work. Forum Team. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. Click on Disable Channel Optimization and then on Apply changes. Some of your increase may therefore happen at the end of your promotional offer. Another good source to check is the Downdetector website. Sign in Not. 1. Re: Websafe settings no longer having effect. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. WWE Money in the Bank. on 09-07-2023 22:56. Mobile Your Account. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. If the AS Name does not contain Virgin Media then: if Hub is in modem mode and third party router is used then configure router to use Virgin Media. The Web Safe function was working properly for the full year that I was. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 1. Then go back to Advanced Settings -> Wireless -> Security and you should be able to click the No box next to WiFi Network Name (SSID) broadcast. 1. Try computers with Cisco’s OpenDNS using 208. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Virgin Media Web Safe Step by step guide 9 Then you can select ‘Websites’. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. 194. Web Safe turned off but still blocking websites. Virgin TV Ultra HD will air on channel 999 at primetime. My Virgin Media App. Along with the many other posts I have the issue where every time I click “manage websafe settings” it takes me back to the main page. I've phoned Virgin multiple times, gotten a new hub but nothings worked. Login in the the Virgin Media online account and try the to enable websafe. Could I request for some intervention from any of the admin to. This video is about how to use any website that has been blocked by Virgin Media. I am a Virgin Media customer and I have tried to install FS but failed. 123,8. It only appears when using Microsoft Edge as the browser. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. This website collates reports from users who are currently having problems accessing a service, with local heat maps revealing if there’s a problem in a particular area instead of a nationwide outage. Virgin Media. So you won't have to worry about running out of space to store all your favourite TV. I have been trying to turn on child safe for the last few weeks, but just get the message. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Here are our top tips to help you on your way. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. 8. . Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. To confirm if this is the case try the following when connected to your home network: browse to post the AS Name result here FYI if the AS Name is not Virgin Media then check: (a) device's DNS setting has not been manually set; (b) third-party router's. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. Websafe is not working for me at all. Subnet prefix length 255. Virgin Media released their network level parental control option, WebSafe, in early 2014. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. . Screenshot of my tracert below. Search for "Network status" and open the app (it should be within Settings) 2. Available with M50 broadband or faster. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Hello, I am having this problem too. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsOur 1TB TiVo box has six times the storage of our V+ HD Box, giving you around 500 hours of standard TV or around 100 hours of HD TV. com is returned as 81. For lone dwellers, M125 should support online gaming, and streaming on multiple. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. 5. They limit access to content that’s deemed sexually explicit, violent, or dangerous. Hopefully when that thread concludes it will also resolve your issue. 5. Whether it’s step by step parental controls guides that will help you to set up the right controls and privacy settings, learning about how to report online issues, plus. Virgin Media 'Web Safe'. Simply press your Home button, select On Demand, and then Movies . Open a Web browser (e. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Forum; Apps. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. Virgin Media Help. Stay. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. FYI: default settings is for Web Safe to block access to VPN sites. on 18-01-2023 20:59. 4. 10. 67. Unable to access websafe settings. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. My Virgin Media App. 24-10-2022 12:58 - edited 24-10-2022 12:58. Options. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. I have searched alot on here but cannot find the answer. To find out how broadband on Virgin Media has never been better, take a look at our 'Speed Upgrade' tab. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband only deals; Broadband and TV deals; Fibre broadband deals; Help. Phone. Jim__d. How to turn on Child Safe. Internet Matters gives you all the info you need to tackle the big issues. This setting is useful if you want to turn off parental controls on a child’s iPhone. With the hub in modem mode do I need to hardwire into it to enable. Select the Settings cog in the top right-hand corner. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsFor network-based tools, like Web Safe: Be aware which devices allow web access outside your home network. I have followed the various helpful advice. If site loaded without issue go to next step otherwise Web Safe is working as expected; go to is the AS Name reported as Virgin Media: Yes, then post back here to have issue flagged to the forum team as they are best placed to help further. 8. on 19-10-2022 07:04. ↑ Switched on Families: tackling the big issues when it comes to kids and the web, Virgin Media, 2014-02-28; ↑ Virgin Media adds network level parental controls to help keep kids safe online, Think Broadband, 2014-02-28; ↑ Safe from the start – how we’re helping protect families online, Virgin Media, 2018-05-18Re: Can’t access web safe. Please enter your email. Install our free Parental Controls software. Looking on here and also Twitter it looks like many o. The Downdetector Virgin Media page is here. Once logged in you will see 2 filters; Virus Safe and Child Safe. Learn moreI've been having issues with my websafe for months. ' The child safe settings are on and correctly configured. Three titles to fight for. Try computers with Cisco’s OpenDNS using 208. 1 Kudo. Chop and change TV, broadband and phone services to create the perfect deal for you. Your account number and area reference are on this welcome email or on your monthly bill. I've rebooted router and restarted devices but nothing helps. com. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. 67. Jim__d. The. Change or cancel your package. 123,8. Live from the Manchester Area the IBF World Featherweight Championship is set to be fought between Joe Warrington and Carl Frampton, and you can watch every jab, feint and uppercut live and in HD with Virgin TV. It will not block any websites and any changes I make to my settings (selecting categories, adding websites) are not being saved. 3. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Reply. Mobile Your Account. Top offers; Discover Virgin Media; Broadband deals;. 4. It'll help to protect any device that's connected to. We’ve covered what controls we offer and how to access them in this article. Thanks. 1. Ive tried turning it off. virgin. - 5261135. 3. was something that affected money or tv streaming it would be fixed in a few hours but so little attention is given by virgin to web safe that it takes them days to weeks to fix these. Learn moreBypass Child Safe & Virus Safe. Clear searchIf you’re a Virgin Media virgin, why not check out our Welcome hub and find out everything there is to know about your fab new service. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. Any website unsuitable for children is blocked by default. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select. If you want to know more, the updated sections are 6. That is very good since the country is not a member of any signal intelligence alliances. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. The infamous Money in the Bank Ladder Match pits six Superstars against each other in a brutal battle to climb the MITB ladder and claim the coveted briefcase at the. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. Only chat with people you know in the real. I get the message " Sorry the changes you made were not saved, please try again" upon - 5369441I've been having issues with my websafe for months. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. If your websafe option is off, then the toggle will be greyed out. Sorry to hear you're having issues customising your online security. We did scan the - 5320371Options. Virgin Media takes online safety seriously. See. Look out for the envelope in the top right-hand corner. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanksWarrington vs Frampton. Joining in. On your laptop browser can you go to the Web safe page of your online account and move your mouse so that it is over the 'Online Security' option. Bypass Child Safe & Virus Safe. Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. I’m new to Virgin but trying to access websafe to control the parental control settings but the page just sends me back to the home page - 5241832. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Best regards, ad31677On a Windows 10/11 PC: 1. Hey Jonno127689, thank you for reaching out and a warm welcome to the community I am sorry you can't change the web safe settings. Child Safe helps block sites that are unsuitable for children on their home network, and. on 05-01-2023 17:27. This is a fast and very easy trick that can work even if you're not a Virgi. . 168. I have a similar issue. I have a similar issue. 8. Options. FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosWeb Safe; Virgin Media Internet Security; Google One; Upgrades & products. Click Apply. Not sure what I am doing wrong. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. My profile. You can even reboot your Hub from the comfort of your sofa. Once the eero is successfully connected, put the VM hub in modem mode. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. Paul. Every attempt bounces me back to the 'My Account' page. When I attempt to change my websafe settings, the following message comes up. The research comes as more people than ever are falling for scams online. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. Screenshot of my tracert below. org. Browse Virgin Media Virgin Media Community. . These forums offer no public accessible solutions to the numerous threads I have seen with this issue, with direct messages seemingly preferred by Virgin Media staff. 168. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. This tutorial is for anyone unable to access certain websites at home. Phone. If you suddenly discovered that your IPTV service no longer works, chances are that Premier League matches are airing. Have ensured no updates for windows. not very safe!! nobile Posts: 574 Forumite. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Simply sign into your. select Account settings > Online security and disable Virus Safe and/or Child Safe. Virgin Media Web Safe allows you to restrict certain types of. Websafe not working. Access your bills, diagnose faults and manage your package. This bypasses Virgin media website blocking, allowing you to access. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. Thanks VM for getting the old websafe interface back. Re: WWE Network not working via VIRGIN MEDIA in. What value is shown for AS Name when you visit If it is not Virgin Media then you need to look at why your network's / device's DNS is different. Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. 100. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. To get around this, you need to turn Web Safe off. A similar issue raised here, Re: Websafe not blocking apps on iPhone and iPad e. Virgin Media Internet. As a temporary workaround try disabling Web Safe to see if that resolved the issue, Web Safe | Virgin Media Help. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . . Log in to your Virgin Media account using your email address and password. Help with Volt. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. Web Safe and F-Secure SAFE. If it does then post back here to have issue flagged to the forum team. Learn more. Adjust the settings according to the level of protection you want. On my account its activated but it doesn't filter out any of the websites i want on any device connected to the network. Morning all For the past few weeks some websites have been blocked even though websafe ect is turned off. Make a claim now. or for free, use the software recommended in post #6. Then check that you are not using a VPN, and that you are using the Virgin Media DNS servers (they are 194. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. It works with any device connected to your home network to block websites with viruses or. We would like to show you a description here but the site won’t allow us. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. For fraudulent e-mails, forward to phishing@virginmedia. This is what I tried to enter. Any such application must be made to the High Court directly and must: clearly indicate your identity and status as an applicant. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Hi there, Websafe has stopped blocking websites. 1. My Virgin Media, making managing your account easier with all your information in one place. Kishinev93. Access your bills, diagnose faults and manage your package. 99. in/myVM . My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneJoining in. on 18-09-2023 19:38 I'm guessing this earlier thread. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Virgin Media. We would like to show you a description here but the site won’t allow us. com. 8. You can get it free for 12 months by registering or signing in to your My Virgin Media account and go to. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. . If you want to know more, the updated sections are 6. Cable operator Virgin Media has issued a brief apology after an unspecified number of their customers suffered problems accessing websites due to a fault with the ISPs Web Safe (Parental Control) service, which uses network-level filtering to block “potentially age-inappropriate websites” from the eyes of children. 8. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. See what superfast Virgin Broadband can do, get tips to keep your broadband speedy and reliable, and see your devices come to life. My Virgin Media, making managing your account easier with all your information in one place. I censored my connection information but you can follow these guidelines easily in min. To confirm Web Safe is working try going to. 26 February 2010 at 2:21PM. Click on Manage Web Safe. com). Virgin Media. . Just joined. on 19-02-2022 00:17. This is the only ISP that we know of, that has blocked the website. Learn how you can change Web Safe settings to turn Child Safe off. I'm able to access online account and change the Web Safe Settings. Virgin Media help and support. 0 that contains your default network information. Tested November 2023. Virgin Phone Switchover. Top five tips for parents. Access your bills, diagnose faults and. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. --. bibise25 Posts: 40 Forumite. Shows available as Catch Up TV are indicated with this symbol: Step 3. Options. Connect to the router with a LAN cable. How to turn on Child Safe. com. 9. The M125 package sits at the low end of Virgin Media’s broadband range, which offers package options between 54Mbps and the ultrafast 1Gbps. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Virgin Media customers can get unlimited online protection. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Try ExpressVPN >. Virgin Media O2 offers customers parental controls to filter out content that is deemed may be inappropriate for children. If your site is blocked by a majority of ISPs, it may be that there is a. Excludes broadband faults and broadband network outages. Use a proxy website like Anonymouse or something. on 10-02-2023 18:14 Hi all. My Virgin Media. When signed in to My Virgin Media go t o the old Web Safe page here:. Websafe settings show as off, but I'm still not able to access any content this blocks. 220. Learn how you can change Web Safe settings to turn Child Safe off. Select the SPAM setting you’d like to use: Reject All Spam messages. Checking other resolved questions on here I've tried t. 67. Sign in . Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Payment is non-refundable (unless you cancel within 7 working days). This includes restricting children from accessing inappropriate or adult content. Vonage 2nd line. 0 that contains your default network information. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Regards,Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. 222. on 01-02-2023 14:12. Take us with you in four easy steps. web safe 0 Virgin Media takes online safety seriously. Select Parental Controls in Virgin Media Web Safe. We would like to show you a description here but the site won’t allow us. If you haven’t changed your password, the default one is placed on the bottom of the router. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. You need F-Secure SAFE – our award winning internet security package. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. That is very good since the country is not a member of any signal intelligence alliances. Regards. 255. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. . Web safe was working fine. Every time I'm told to wait 24hours each time to get this fixed, which still hasn't worked. So I’ve gone in. com. Other short-term and fixed discount offers If you are currently receiving a short-term fixed discount offer on one or more of our products you will see the full increase from 1st November 2015, however, your fixed discount offer will remain. Best VPNs for Virgin Media — Full Analysis (Updated in 2023) 1. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Checking other resolved questions on here I've tried t. Build the ideal Virgin Media package for your unique needs. Click: My Apps. My Virgin Media makes managing your account easier with all your information in one place. Thank you so much for your first post to our community forums and welcome to the team, it's great to have you here. Paul_DN. If you changed the computer's network settings to use any Public DNS does that re-gain access. After that, it’s just £3 per month (or £30 a year). NordVPN is a trustworthy VPN solution brought to you by Tefincom & Co. Remember that controls will only work on devices connected to your home broadband with parental. My Virgin Media, making managing your account easier with all your information in one place. 17 October 2022. One champion. Paul. Log in to My Virgin Media. Select each tab you want restricted to on. Any website unsuitable for children is blocked by default. Shop Broadband, TV and Landline Offers. 8. Virgin Phone Switchover. Home Phone. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Or you can select the Catch Up & On Demand option from the Home menu and take your pick. I don't use a VPN (even one incorporated in my browser or anti virus) or VM Childsafe or Websafe. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. It's broadband and before you send me of on another hair-pulling-out round of useless checks where I uninstall everything on my computer and losing vital information along the way it looks like the problem (after making a seriously angry call to your help line after not even being able to make a formal complaint about this) AND my landline. Any website unsuitable for children is blocked by default. Could I request for some intervention from any of the admin to. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected".